Once the standard registration rate is in effect, there is no registration deadline, but space is limited. Most of our seminars offer an early-bird registration rate for individuals registering early. The early registration deadline date for each seminar is mentioned on our website and on the brochure. We recommend pre-registration to make sure there are enough seminar manuals on site. We do allow walk-in registrations when space allows, but admittance cannot be guaranteed. If you are planning on registering at the door, please do not pay with cash. We accept credit cards, personal checks, and money orders. Walk-in registrations are ineligible for discounts.

​

Certificates of Completion are distributed at the conclusion of the live seminar for those who pre-register and are in full attendance. However, Certificates of Completion may not be present for late registrants and will not be available at the seminar location for walk-in registrants. If Certificate of Completion is not available at the seminar, you will receive a Letter of Attendance. The Letter of Attendance is your proof that you attended the seminar until you receive your Certificate of Completion. Partial Certificates of Completion (if your board allows) and certificates for late and walk-in registrants will be emailed to you within 30 days of the seminar date.

 

If you contact us before the seminar date, you may exchange for the seminar recording (if available), a certificate to attend another seminar, or a tuition refund less a cancellation fee. If you contact us the day of the seminar or after, you can receive the physical product or a gift certificate.

​

Occasionally, changes are made due to speaker availability, participant demand or unforeseen circumstances. While Complete Wellness Institute will do everything possible to ensure participant satisfaction, Complete Wellness Institute's liability is limited to the tuition fee only.

​

If you are scheduled to be the coordinator at a seminar and you need to cancel, it is very important to notify us as soon as possible. However, your tuition will be forfeited and cannot be transferred to another seminar.  To cancel as a coordinator, please call 443-438-7863 or email cwi@completew.com.

​

Because our speakers arrive the day before, we can usually hold our seminars on bad-weather days for anyone who can make it. If we learn that a seminar must be cancelled, we will make every effort to contact you. Sometimes we are not notified during normal business hours, so we recommend that you provide us with a home phone number and email address.

​

We update our after-hours voicemail greeting with any weather-related seminar changes. If bad weather threatens, please call our toll-free number before you depart. If we are aware of bad weather in your area, Complete Wellness Institute will extend the seminar refund deadline to include the morning of the program.

​