Complete Wellness

for Business

Our goal at Complete Wellness is to provide effective solutions designed to boost your business and productivity regardless of the size of your organization.

Using both time-tested standardized assessments and tailored instruments, Complete Wellness for Business can provide a tailored solution to your morale, productivity, and effectiveness concerns to meet your dreams of business success.

Training Curriculum

Communications

Communications

Improving Professional Communication

Every team must deal with issues of communication. Not only must you make sure you communicate effectively, you are responsible for making sure that your intentions are understood by others. In this component you can make sure your communications are always effective.

Diplomacy in the Workplace

Effective communications do not always involve a simple exchange of information. Some messages are complicated by the emotions that are behind them or because of the emotions they may trigger. Diplomacy in conveying messages can be the difference between being heard and creating a problem.

Delivering an Effective Presentation

The ability to speak publicly is one of the significant factors that can contribute to career success. This component provides you with the tools to maximize the effectiveness of your presentation delivery.

Building an Effective Presentation

The ability to create a presentation can be instrumental in conveying information in an efficient manner. This component will teach you the major considerations in constructing your presentation. You will also learn the various ways to organization a presentation.

Presentation Practice Lab

The best way to master the delivery of presentations is to give as many as possible. This lab provides you the opportunity to make an actual presentation and receive detailed feedback on the content and delivery from a panel of observers.

Giving and Receiving Feedback for Optimal Results

Whether you are a project manager, supervisor, SCRUM master, or team leader you need the ability to give feedback to team members to ensure the best outcome. At the same time, you must be able to process feedback from your team members. This component will teach you how to manage both giving and receiving feedback on a variety of issues.

How to Use Assertive Language for Key Results

Of course a major part of communication is the language you select; therefore, it is worth selecting your language carefully. This component focuses on how to select the language for your communications in order to achieve exactly what you want.

Conflict Resolution, Negotiations, and Mediations

Effective Conflict Management

Amazing solutions can be the result of resolving great conflict. This component teaches you the tools and steps to shift from being in conflict to being in agreement.

Understanding Conflict Management Styles

In the realm of conflict management, there are multiple styles for the management of conflict – each with a different benefit. This component will help you understand the various conflict management styles and when to use them.

Role of Diplomacy in Resolving Conflict

This component combines the tools of conflict management with the skills of professional diplomacy to optimize your conflict management results.

Professional Anger Management

None of us leave our emotions behind when we come to work. This component can help you transform your intense negative emotions that emerge at work into positive energy and motivation for positive change.

Mediation in the Workplace

Building on conflict management skills, this component teaches you the key components and steps in achieving a successful mediation – getting to Yes!

Effective Negotiations

Everything you need to know to be a master negotiator is covered in this component. As a result, not only will you be able to meet your needs, but also the needs of those with whom you are negotiating.

Persuading and Influencing Others

Closely related to negotiations, you may find it useful to understand the various paths to persuasion. In this component you will learn the theory of persuasion based on rational arguments as well as more peripheral means.

Management Skills Development

Effective Performance Appraisals

The dreaded performance appraisal can actually be fun and collaborative. But it requires planning. This component can help you use the performance appraisal process to enhance communication

Successful Performance Measurement and Management

Related to assessing the performance of employees, this component will guide you through a set of tools (and their development) which can make your performance appraisal more efficient.

360 Degree Performance Appraisals

In our expanding team environments, it is feasible that the best assessment of employee performance should be by those that are directly involved in working with the individual. This component covers how the 360 degree appraisal can be used to collect input from multiple sources.

New Manager Transition

Transitions from being an individual contributor to a member of management can be difficult. This component covers the major areas that will be different for a new manager and how best to accomplish his goals.

Improve Employee Morale

When employees are happy at work, their performance outcome is higher and they are out of the office less. This component discusses in depth how to improve and maintain employee morale.

Motivation of Employees

As managers, it can sometimes be challenging to motivate employees to work hard as well as smart. This component covers the principals of employee motivation that every manager should know.

Employee Retention

Losing an employee has a huge financial impact on the organization. It is well worth the effort to keep a productive employee. This component addresses those issues involved in why employees leave and how to keep them.

Understanding Your Management Strengths

Managers are usually good at identify their weaknesses. Sometimes it is more difficult to accept and use your management strengths. This component helps managers identify their strengths and how to use them to the fullest advantage.

Effective Coaching and Mentoring

Information transfers is vital to a growing and vibrant organization. The most efficient way to accomplish a knowledge transfer is to using coaching and mentoring. This component provides guidelines on how to effectively mentor less experienced contributors.

Effective Delegation of Tasks to Others

One of a managers greatest time management tools is delegation. However, an inappropriate delegation has a heavy cost in time and morale. This component provides the framework and guidelines for achieving successful delegation.

Understanding Personalities in the Workplace

How can you predict the capacity of an employee? If you are able to understand the role of personality in the workforce you can provide an environment for your employees in which they can thrive. This component explores various aspects of personalities and how best to manage people based on their personality.

How to Run Effective Meetings

One of the biggest complaints of employees is the ineffectiveness of meetings. This component address all of the factors of effective meetings as well as addressing the actions before and after the meeting.

Managing Remote Team Members

With a global company, more and more employees are remote. This component address those factors that contribute to positive experiences with remote employees

Using the Disc Profile

One of the oldest methods of measuring personality relative to work is the DiSC profile. In this component, participates will be able to identify their own DiSC profile and what work environment has the greatest impact.

Managing Important Changes

Change is constant so dealing with change is inevitable. This component introduces you to a few methods and tips for managing smooth change.

Employee Development

Dealing with Difficult Colleagues and Clients

While we don't like to admit it, there are always individuals that challenge our patience for a variety of reasons. This component evaluates the most common reasons that make people difficult and discusses multiple ways to manage them.

Managing Your Boss

Managers rely on employees to be their eyes and ears. Learning how to work with your manager and even your manager's manager can enhance your career. This component can give you new insight into managing upward.

Dealing with Burnout

Burnout occurs when stress has reached maximum level and you experience a number of physical, emotional, and motivational levels of distress. This component can help you determine how close you are to burnout and strategies to minimize, avoid, and eliminate burnout.

Management of Workplace Stress

Everyday life is stressful. The demands of the workplace just add to the stress we feel. This component introduces you to several techniques to manage the stress unique to the work place.

Effective Team Building

Team building isn't an occasional social event. Real team building involves every day management of processes, tasks and relationships. This component introduces the concepts involved in keeping your team productive and effective.

Evaluating Team Effectiveness

Research has determined there are four major factors involved in the effectiveness of a successful team. This component can tell you how to assess your team's effectiveness and determine a plan for improvement.

Improving Leadership Skills

Teams are only as effective as the leadership. This component specifically examines the skills needed by leaders to guide teams to their greatest effectiveness.

Understanding Team Development

Before a team becomes a team, research has shown that there are four stages that teams grow through before they reach maximum potential. This component will introduce the stages of team development, the needs of the team in each stage, and the requirements of the leadership at each stage.

Understanding Leadership Styles and When to Use Them

There are several styles of leadership that can be used depending on the needs of the team and of the organization. This component examines various leadership styles , the pros and cons of each, and when each leadership style is most effective.

Professional Time Management

One of the most difficult aspects of a professional career is establishing and maintaining sound priorities and finding the time for all the things we have to do. This component will turn you into a time management expert.

Organizing Your Workspace

One of the aspects of time management that is often neglected is the organization of the work environment. This component covers the tips on organizing your work space based on how you work.

Managing Conflicting Priorities

What do you do when you figure out your priorities are in conflict? This component helps you determine some of the ways to manage tasks when all of them are a high priority.

Overcoming Procrastination

Procrastination is the natural enemy of good time management. This component introduces you to a tred and true approach for overcoming procrastination.

Fundamentals of PMI Project Management

For those individuals that are interested in pursuing the Project Management Institute's Professional Project Management credential, this course is not only a requirement but counts toward your accreditation as a Project Management Professional (PMP).

Multicultural Competence

Now, more than ever, global companies must be culturally competent as they engage in worldwide business. This component walks you through developing cultural competence by understanding your own cultural identity.

Customer Service

Dealing with Customer Feedback

Successful companies have a means of collecting information from their customers on a number of aspects of doing business. This component covers how to build a customer survey that gives feedback as well as guides areas for improvement.

Creating a Culture of Customer Service

Quality customer service is no longer the sole responsibility of the customer support organization. When a company creates a culture of serving the customer from the top down, the company thrives and the customers’ product and service needs are exceeded. This component provides guidance on how to transform an organization to a culture of customer service.

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Baltimore, MD 21202 

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Complete Wellness, Inc

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