Grievances and Complaints

Complete Wellness was as a company believes that our greatest resources are our staff and clinicians. We also recognize that as people, we are all imperfect and sometimes we don't get things right. However, we continue to strive to offer the best services possible. In order to do this, we have to be willing to admit when we're wrong as well as stand by actions we know to be right. Our patients and clients are extremely important to us and our mission is to provide the best care possible. Anytime our patients believe we have gotten it wrong, we want to know. While there are times a problem can't be corrected, there are many times when it can. 

Below are two different options to file your complaint with Complete Wellness . Review each and see which one is correct for you. We also encourage you to complete the client satisfaction survey. The link to the survey is provided. 

Informal Complaint

Complete Wellness was founded on the idea that superior treatment for conditions caused by mental illness and substance abuse should be available to everyone regardless of their social standing or socioeconomic status. We also believe that wellness can be achieved through conventional treatments as well as holistic treatments and life style changes. As treatment providers, Complete Wellness believes in the collaboration of all providers for the benefit of the individual seeking treatment. By exemplifying positive energy among our clinicians, we believe that our working relationships with others are enhanced in and outside of our practice. It is our hope and resolute expectation that those seeking treatment at Complete Wellness feel the sense of collaboration and positive energy in every aspect of their experience with us. 

Formal Grievance

Complete Wellness was founded on the idea that superior treatment for conditions caused by mental illness and substance abuse should be available to everyone regardless of their social standing or socioeconomic status. We also believe that wellness can be achieved through conventional treatments as well as holistic treatments and life style changes. As treatment providers, Complete Wellness believes in the collaboration of all providers for the benefit of the individual seeking treatment. By exemplifying positive energy among our clinicians, we believe that our working relationships with others are enhanced in and outside of our practice. It is our hope and resolute expectation that those seeking treatment at Complete Wellness feel the sense of collaboration and positive energy in every aspect of their experience with us. 

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